FREQUENTLY ASKED QUESTIONS
Q. DO I NEED TO KEEP MY DOMINANT BUCK MISFORTUNE AND DOE ESTRUS BEWITCHED FROZEN OR REFRIGERATED?
A. Yes, Jinx'em Scents is pure 100% Deer urine with no additives or preservatives. In order to keep your Scents as fresh as possible they must be stored below 41 degrees at all times. You do not need to freeze it.
Q. HOW LONG WILL MY SCENT STAY USABLE?
A. Your scent will stay usable all season if stored properly. Below 41 degrees
Q. WHAT MAKES JINX'EM SCENTS ANY DIFFERENT OR BETTER THAN OTHER 100% DEER URINE COMPANIES?
A. First up... People try to make it more than it is. IT IS DEER URINE no matter how you slice it!!! What makes Jinx'em different from other companies is how we handle our product. Urine is collected, bottled, and frozen as fast as humanly possible. The steps we take when orders are placed is way above and beyond what any other company in the industry is doing. Not only does our product leave here frozen... It is also vacuum sealed with a frozen ICE BRIX gel pack. That order is then placed in an insulated lined box and shipped USPS priority mail. Although scent will be thawed when it reaches you... It will be in great shape. We do not need to be better than any other company. Our results from staff and clients speak loud and clear.
Q. WHY ARE SHIPPING COST MORE THAN STANDARD SHIPPING?
A. Shipping cost are higher because of the material used to make sure your Scents are delivered in the best condition possible. ie.. Vacuum bag, Gel pack, Box insulation.
Q. MY SCENT WAS THAWED WHEN IT ARRIVED. IS MY SCENT STILL GOOD?
A. This is totally normal. There is no way after traveling in the mail for 2 and 3 days that scent will stay frozen. I can ship on a refrigerated truck if you would like that service, however you will need to contact me and make a separate payment. Cost to ship on a refrigerated truck will be in excess of $50.00.
Q. MY SCENT LEAKED INSIDE THE VACUUM SEAL BAG. DO I GET A REPLACEMENT?
A. This is also normal. Because some bottles get overfilled during bottling. When they are frozen the product expands and will push a very small amount of urine out. The amount of urine that leaks is generally just a few drops. If you feel that more than a few drops leaked out please take a picture of your bottles while still in the vacuum sealed bag and send to us for evaluation. If it is clear that a substantial amount of product leaked out... We will replace said bottle at our expense. Once removed from the vacuum sealed bag replacing that bottle is null and void.
Q. MY ORDER IS INCORRECT. CAN I GET IT FIXED?
A. Yes you can. However you will need to supply a picture of your order in the sealed vacuum bag. Once removed from the sealed package replacement or fixing your order is null and void. Please check order before removing from sealed bag, and again... TAKE A PICTURE SO WE CAN EVALUATE YOUR ORDER ON OUR END!!